ACTIVATE • Activation • Activate new to wallet customers and revive dormant customers with relevant CUSTOMERS campaign recommendations Createcustomercohorts–‘newtowallet’usersand‘vintageuserswhohavebecomedormant’ Identifykeydrivers ofactivationforeachcohort–demographics,location,walletbalance,featureusage, offer usage across vintages -3days, 7 days, 14days, etc Targetcustomerswithrelevantmessagingonthe‘keydriver’throughalternatechannelslikeEmail,SMS
Digital Wallet Page 3 Page 5